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Alice Springs College Campus

Policies &Procedures

Our Commitment to Excellence

Alice Springs College of Australia is committed to maintaining transparent and fair policies and procedures. All our policies are designed to ensure the best possible experience for our students while maintaining compliance with Australian education standards.

All policies are regularly reviewed and updated to reflect current best practices

Our Policies & Procedures

Access comprehensive policy documents covering all aspects of student life and academic requirements

Fees & Refunds Policy
Financial

Fees & Refunds Policy

Comprehensive information about fee structures, payment methods, and refund procedures.

Complaints & Appeals Policy
Administrative

Complaints & Appeals Policy

Guidelines for submitting complaints and appeals, including the process and timelines.

Critical Incident Management Policy
Safety

Critical Incident Management Policy

Procedures for managing critical incidents and ensuring student safety and wellbeing.

Deferral, Suspension & Cancellation
Academic

Deferral, Suspension & Cancellation

Policies regarding course deferrals, suspensions, and cancellations for students.

Student Support and Welfare
Support

Student Support and Welfare

Information about available student support services and welfare programs.

Course & Progress Policy
Academic

Course & Progress Policy

Guidelines for course requirements, assessment, and academic progress monitoring.

Attendance and Course Monitoring
Academic

Attendance and Course Monitoring

Attendance requirements and course monitoring procedures for all students.

Need Help?

Have Questions About Our Policies?

Our student support team is here to help you understand our policies and procedures. Contact us if you need clarification or have any questions.